- Exchange and return is a guaranteed right for all our customers, and it includes all the products that we offer on our store.
- All products offered on our store are subject to the exchange and return policy according to the terms and conditions stipulated on this page.
- Return or exchange can be made if the product is in the same condition as the original at the time of purchase and wrapped in the original packaging.
- Return and exchange within 3 days from the date of receiving the product.
- Please contact us via the contact page or via email in order to request a return or exchange.
- Please photograph the product and send it specifying the city, address and order number to be replaced with another product in case the product is spoiled or has a specific defect.
- The full amount will be refunded to the customer in the event that the product he received is completely different with the description of the product on the product page of our website.
- We are not responsible for any expectations of the use of products by the customer that we did not mention on the product page of our site.